Privacy at VINAM.
VINAM operates VINAM PLAYER and this website. This notice explains the data used to connect your device, manage playlists and provide support. Contact VINAM through the Support page for privacy requests.
A player for your sources
VINAM does not sell IPTV subscriptions or supply third-party TV channels, movies or series. Your device streams media directly from the source you choose. Your provider operates independently and handles data under its own policies.
Information we use
We store your app-generated device identifier and device name, encrypted playlist connection details, activation dates, synchronization status and security events. Support requests include the email and message you provide. When you claim the free launch year, we record your email, registered device MAC, claim date and expiry. The virtual MAC identifies an app installation; it is not your hardware MAC.
Why we use it
These records let us sign you in, deliver your playlist configuration, activate the player, prevent duplicate claims, protect accounts and respond to support requests. Viewing history and cached programme information are stored in the app. The launch-offer email is collected to record your claim, not to subscribe you to marketing.
Session cookies and QR sign-in
Essential session cookies keep your playlist manager or administration account signed in. Device QR login links are single-use and expire after ten minutes. The permanent device key is not embedded in the QR link. Keep your device key and on-screen QR code private.
Access and storage
VINAM uses hosting, database and network services to operate the platform. Authorized administrators can access device and support records. Sellers can manage devices assigned to their seller team. Provider connection details are encrypted at rest. Claim emails are available to authorized administration accounts.
How long information is kept
Device and playlist records are kept while needed to operate the connection and activation. Deleted playlists leave the active service; retained backups age out on their backup schedule. Claim records are retained to enforce the one-time offer even when a device record is removed. Security and support records are kept as needed to investigate issues, resolve requests and meet applicable obligations. Contact VINAM to request review or deletion of your information.
Your controls
Delete a playlist directly in the app, or use its administrator-supplied PIN to delete it on the website. Sign out or unpair browsers from Manage playlists. Use the Support page to request access, correction or deletion of personal information. Some minimal claim or security records may need to be retained to prevent repeated claims or address an unresolved issue.